Refunding a game on Steam might be straightforward and convenient, but the two-week and two-hour deadlines have stirred up some controversy in the gaming community. The Support staff monitors your refund history and can easily notice patterns in your behavior, such as refunding games just before the deadline.Īs long as you play by the rules and stay within the established time frame, Steam will accept your refund with no problems. If Steam judges that you abused its policy in the past, it can revoke your right to future refunds.If you have been banned by the Valve Anti-Cheat system (VAC) for cheating on a specific game, you lose the right to refund that game.Assuming you submitted the request within the deadline, there are only two reasons they won’t give you a refund: Steam is generous with its refunds, but they have security measures in place to prevent people from taking advantage of the policy. Subscriptions (within 48 hours of initial purchase or the most recent automatic renewal).In-game purchases (within 48 hours of initial purchase).You can get your money back from the following expenses: Steam also offers refunds for more than video games, although some of the time frames are different. Keep that in mind when playing a new game that you’re on the fence about. They strictly enforce the deadline and track every second the game is open, even when paused or minimized. You can still request a refund if the deadlines have already passed, but the Steam Support staff will likely not approve the request. Finally, click on “Submit Request.” Steam will email you a reference code and the results of your request within the hour.Select a reason from the dropdown options or write something in the “Notes” textbox. Steam also asks you to describe the reason for your refund.Steam gives you the option to add the refunded money to your Steam wallet or return it to your original payment method (credit card, PayPal, etc.).Select the game you want to refund and choose the “I would like a refund” option.Ignore the list of recent purchases and scroll down to click on the “Purchases” tab.Click “Help,” then select the “Steam Support” option in the dropdown menu.You will see a “Help” icon at the top of the screen. Steam provides this information when you select the game in your library. Here’s a short step-by-step guide to getting a refund on Steam: Whatever the reason, Steam will give you a refund with no questions asked as long as you take action within the deadline. These deadlines give players enough time to return any accidental purchases, determine if their PCs can handle the games, and most importantly, see if they actually like the products. You must have played the game for less than two hours.You must have ordered the game less than 14 days beforehand.Per Steam’s refund policy, you must meet these prerequisites to refund a game: Here’s everything you need to know about Steam’s refund policy. Still, you have to follow the right steps and adhere to strict deadlines to get your money back. Steam has a more than fair refund policy for its consumers. So yeah, next time you accidentally buy a game on Steam, you can apply for a refund by following the steps in this article and hopefully you’ll get your money back soon.If you want to get a refund from the online gaming platform Steam, you’re in luck. In fact, even if your game doesn’t strictly fall under the refund rules, Steam encourages users to still apply for a refund if needed and ensures that they will consider it properly. The process is slightly time consuming, but Steam mostly offers refunds pretty easily. Well, that is how you can apply for a refund on a game you purchased on Steam. I have mentioned the most common types of purchases here, but you can head over to this link to read about all the rules in detail. There are a lot more rules concerning different types of purchases that you can make on Steam. If you have received a VAC Ban within a game, you will not be able to refund your purchase of that game. For third party titles, the refund policy depends on the developers, but Steam will mention non-refundable items on their store page. In-game purchases for Valve games are refundable within 48 hours as long as they have not been used, modified, or transferred. Also, in case of DLCs that perform irreversible actions (such as leveling up a character), refunds will not be provided. DLCs can also be refunded within 14 days as long as you haven’t played the game over 2 hours since the purchase of the DLC.
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